.section-soft{background:#edf5f7}.faq-wrap{display:grid;grid-template-columns:minmax(260px,.7fr) minmax(0,1.3fr);gap:54px;align-items:start}.faq-wrap h2{margin:12px 0;color:var(--navy);font-size:clamp(2rem,4vw,3.2rem);line-height:1.08}.faq-wrap>div>p{color:var(--muted)}.faq-list{display:grid;gap:11px}.faq-list details{border:1px solid var(--line);border-radius:15px;background:#fff;padding:0 18px}.faq-list summary{cursor:pointer;padding:17px 28px 17px 0;color:var(--navy);font-weight:850}.faq-list p{margin:0;padding:0 0 18px;color:var(--muted)}.text-on-dark{display:inline-flex;margin-top:8px;color:#70ddd8;font-weight:850;text-decoration:none}.lookup-layout{display:grid;grid-template-columns:minmax(300px,.72fr) minmax(0,1.28fr);gap:34px;align-items:start}.lookup-form small{display:block;margin-top:14px;color:var(--muted)}.lookup-result,.lookup-help{padding:30px;border:1px solid var(--line);border-radius:24px;background:#fff;box-shadow:var(--shadow)}.lookup-heading{display:flex;align-items:start;justify-content:space-between;gap:20px;margin:18px 0}.lookup-heading small{color:var(--muted)}.lookup-heading h2{margin:3px 0;color:var(--navy);font-size:clamp(1.45rem,3vw,2.1rem)}.public-status{display:inline-flex;padding:8px 11px;border-radius:999px;background:#eef3f5;color:#526a79;font-size:.78rem;white-space:nowrap}.public-status.new{background:#fff0e7;color:#8a3c0d}.public-status.contacted{background:#e7f4fb;color:#15577e}.public-status.closed{background:#e4f8ef;color:#155c3e}.lookup-result dl{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin:20px 0}.lookup-result dl div{padding:13px;border-radius:12px;background:#f4f8fa}.lookup-result dt{color:var(--muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.06em}.lookup-result dd{margin:4px 0 0;color:var(--navy);font-weight:800}.lookup-result h3{margin-top:26px;color:var(--navy)}.public-timeline{display:grid;gap:0;margin:0;padding:0;list-style:none}.public-timeline li{display:grid;grid-template-columns:18px 1fr;gap:12px;min-height:58px}.public-timeline li>span{position:relative;width:12px;height:12px;margin-top:6px;border:3px solid #fff;border-radius:50%;background:var(--teal);box-shadow:0 0 0 2px var(--teal)}.public-timeline li:not(:last-child)>span:after{content:"";position:absolute;top:12px;left:3px;width:2px;height:42px;background:#b8deda}.public-timeline strong,.public-timeline small{display:block}.public-timeline strong{color:var(--navy)}.public-timeline small{color:var(--muted)}.privacy-note{margin:18px 0 0;padding:13px;border-radius:11px;background:#edf7f7;color:#3f6870;font-size:.88rem}.lookup-help h2{color:var(--navy)}.lookup-help p{color:var(--muted)}@media(max-width:820px){.faq-wrap,.lookup-layout{grid-template-columns:1fr}.lookup-result dl{grid-template-columns:1fr}}@media(max-width:520px){.lookup-heading{display:grid}.public-status{justify-self:start}}